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KGNR - Privacy Policy: Effective date: May 22, 2018

This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.

We use your data to provide and improve the Service. By using the Service, you agree to the collection and use of information in accordance with this policy.

Introduction and Terms

KGNR (“We” or “us”) are committed to protecting and respecting your personal data and privacy. This privacy and the cookie policy relates to our use of any personal data we collect from you from any of our services. Please read Cookie Policy in conjunction with this policy. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 (DPA) and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws “Data Protection Laws”.

Who we are and how to contact us

For the purpose of the Data Protection Laws, the data controller is Rosemarie Glanville, privacy officer for KGNR. If you want to request more information about our privacy policy or information regarding data protection you should contact us using the details provided below:

FAO: Rosemarie Glanville Privacy Officer







Telephone: 01637 875562

Your Rights

Under the GDPR your rights are:

To be informed – We must make available this privacy notice with the emphasis on transparency over how we process your data.

Access – You are entitled to find out what details we may hold about you and why.

Rectification – We are obliged to correct or update your details.

Erasure – This is also known as the request to be forgotten.

Restrict processing – You have the right to ‘block’ or suppress the processing by us of your personal data.

Data portability – You have the right to obtain and reuse your personal data that you have provided to us.

Object – You have the right to object to us processing your data in relation to direct marketing and or profiling.

Rights in relation to automated decision making and profiling – We do not use automatic decision making or processing.

How Will Your Data Be Used?

While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you.  These will be limited to your:

Email address, first and last name, address, town, city, county and postcode.  This information is provided to us by PayPal at the point of sale.  We will use your email address to contact you to confirm your purchase and then once we have posted your item in order to provide any tracking information.  7 days later, assuming that we haven’t heard from you and all is well with your order, your details will be deleted from our system.  We won’t contact you again unless you contact us first.  Likewise, we only use your postal address for the purpose of posting your parcel to you.  We don’t hold on to this information afterwards.

However, PayPal will keep a record of your transaction and provide details of such to our accountancy software.  Please see below under “payments” and “service providers”

Service Providers

We may employ third party companies and individuals such as an accountant and accountancy software.

These third parties have access to your PayPal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.


The payment processor we work with is:

Their Privacy Policy can be viewed at

This means we never have access to and will not store or collect your payment card details. That information is provided directly to PayPal whose use of your personal information is governed by their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.

Links to Other Sites

Our Service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Children's Privacy

Our Service does not address anyone under the age of 18 ("Children").

We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children has provided us with Personal Data, please contact us so that we can rectify the situation.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.

We will let you know by displaying a notice on our Service, prior to the change becoming effective and update the "effective date" at the top of this Privacy Policy.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

By email:

By phone number: 01637875562




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